ServiceNow Sees AI Adoption Driving Enterprise Growth

ServiceNow’s COO Amit Zavery highlighted AI as the primary driver of enterprise growth during the India AI Impact Summit, emphasizing its transformative role in scaling business operations and efficiency. Zavery noted that AI adoption is accelerating across industries, with companies leveraging automation and predictive analytics to streamline workflows and reduce operational costs. The executive underscored AI’s potential to enhance employee productivity by automating repetitive tasks, freeing workers to focus on higher-value strategic initiatives. ServiceNow’s own platform integrates AI to optimize IT service management, demonstrating measurable gains in speed and accuracy for enterprise clients. Zavery predicted sustained AI-driven expansion, particularly in emerging markets like India, where digital transformation is prioritized for competitive advantage.