Amazon's Zoox expands robotaxi testing to Phoenix and Dallas

In this articleAmazon's self-driving unit Zoox plans to start testing its autonomous vehicles in Dallas and Phoenix, the company announced Monday.To start, Zoox will deploy a "small number" of its retrofitted Toyota Highlander SUVs, with a human safety driver behind the wheel, to map the areas before it introduces its toaster-shaped robotaxis, the company said. Dallas and Phoenix will allow Zoox to expose its technology to diverse and challenging weather conditions, as well as more sprawling streets, compared to the dense metro areas it's been testing in so far. "In Phoenix, we have the opportunity to test our sensor and battery performance against extreme heat and dust on high-speed roads," Zoox wrote in a blog post. "Dallas provides a valuable testing ground to refine our AI against diverse weather and complex road networks." Zoox said it has served more than 300,000 riders since its launch in Las Vegas and San Francisco. The expansion gives Zoox's fleet a presence in 10 U.S. markets. Last November, Zoox began giving free rides in parts of San Francisco, a few months after it opened up its robotaxi service to the public for the first time in Las Vegas. It's also testing its autonomous technology in Seattle, Austin, Miami, Los Angeles, Atlanta and Washington, D.C. Amazon acquired Zoox for $1.3 billion in 2020. Since then, it has slowly ramped up testing in more parts of the U.S. Zoox has also looked to scale up its robotaxi manufacturing, opening a 220,000-square-foot factory in the San Francisco Bay Area, where it aims to produce 10,000 vehicles a year once it's fully operational.The expansion comes as Amazon tries to compete with Alphabet-owned Waymo, which dominates the autonomous vehicle market in the U.S., as well as Tesla. Chinese robotaxi developers, including Baidu-owned Apollo Go, Pony.ai and WeRide, have also continued to win market share in China. As part of Monday's announcement, Zoox said it also plans to open a new "fusion center" in Scottsdale, Arizona, referring to its staff that provides teleguidance, mission control and rider support for its fleet. The company also operates command centers in Las Vegas and the San Francisco Bay Area.Got a confidential news tip? We want to hear from you.Sign up for free newsletters and get more CNBC delivered to your inboxGet this delivered to your inbox, and more info about our products and services.© 2026 Versant Media, LLC.

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