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Amdocs Limited (DOX) Discusses Accelerating Generative AI Adoption in Telecom With Purpose-Built Agentic Operating System Transcript

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Amdocs unveiled aOS, a purpose-built agentic operating system for telecoms at Mobile World Congress 2026, designed to accelerate generative AI adoption in the industry. The system targets automation and efficiency, enabling telcos to deploy AI-driven agents for customer service, network optimization, and operational workflows without heavy customization. A live demo showcased aOS’s capabilities, emphasizing real-time decision-making and seamless integration with existing telco infrastructure to reduce implementation barriers. Amdocs positioned aOS as a telco-specific alternative to generic AI platforms, claiming it addresses unique industry challenges like legacy system compatibility and regulatory compliance. The presentation avoided financial details but hinted at forward-looking partnerships, suggesting potential collaborations with major carriers to scale aOS adoption globally.
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SA Transcripts159.09K FollowersFollow5ShareSaveCommentsPlay Earnings CallPlay Earnings Call Amdocs Limited (DOX) Discusses Accelerating Generative AI Adoption in Telecom With Purpose-Built Agentic Operating System March 23, 2026 2:00 PM EDT Company Participants Matthew Smith - Secretary & Head of Investor RelationsAnthony Goonetilleke - Group President of Technology & Head of StrategyPilar Baltar AbaloLiliana Schwartz-Brunner Conference Call Participants Tomer Zilberman - BofA Securities, Research DivisionTimothy Horan - Oppenheimer & Co. Inc., Research DivisionShlomo Rosenbaum - Stifel, Nicolaus & Company, Incorporated, Research Division Presentation Matthew SmithSecretary & Head of Investor Relations Hi, everybody, and thank you all for joining. I'm Matt Smith, Head of IR for Amdocs, and welcome to today's webinar. So today's plan is to take you on a deep dive to show you just how Amdocs is working to help Telcos accelerate their adoption of generative AI using Amdocs aOS, which is the new Agentic Operating System that we've just launched at Mobile World Congress that's purpose-built for the telco industry. The main part of today's session will include a formal presentation, including some interactive demos to help things bring to life a little bit. After that, the lines will be open for a Q&A session with our sell-side analysts. And for the broader audience, if you'd like to ask a question, you can do so via with the chat feature in your browser. Before we get going, please note that today's session is designed to be educational and insightful. We won't be focusing on the financials or the guidance. That said, some of our comments today may be forward-looking and could include certain estimates and assumptions, which are subject to risks and uncertainties as described in our filings with the SEC. And if you need more information on that, you can find it on the Amdocs Investor Relations website. So to kick things off, let me introduce a

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