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Stripe CEO's AI-era software pitch: Start serving it like pizza

Katherine Li
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Stripe CEO Patrick Collison proposed a radical shift in software development, advocating for on-demand creation akin to "pizza made at the moment of use" during a March 2026 podcast interview. Collison argued AI’s inference costs and customization demands disrupt traditional SaaS models, which rely on fixed costs and infinite monetization, calling it a "non-Walrasian" economic shift. Anthropic’s February 2026 Claude AI updates—like Claude Cowork—triggered a 30% drop in the iShares software ETF, wiping billions in market value as investors feared AI automation would replace licensed software. IBM suffered its worst stock decline in 26 years (13% drop on February 23) amid broader SaaS selloffs, reflecting investor anxiety over AI’s threat to recurring revenue models. Nvidia CEO Jensen Huang dismissed AI replacement fears as "illogical," countering market pessimism by asserting traditional software’s resilience at a Cisco AI event.
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Stripe CEO's AI-era software pitch: Start serving it like pizza

Stripe CEO Patrick Collison advocates for on-demand software in the AI era on the TBPN podcast. AOP.Press/Corbis via Getty Images 2026-03-03T11:24:01.227Z Share Copy link Email Facebook WhatsApp X LinkedIn Bluesky Threads lighning bolt icon An icon in the shape of a lightning bolt.

Impact Link Save Saved Read in app This story is available exclusively to Business Insider subscribers. Become an Insider and start reading now. Have an account? Log in. Stripe CEO Patrick Collison advocated for on-demand software in the AI era on the "TBPN" podcast. Anthropic's Claude AI update sparked a software stock selloff, impacting SaaS business models. Nvidia CEO Jensen Huang dismissed fears of AI replacing traditional software tools industry. Stripe's CEO, Patrick Collison, delivered a provocative thesis about the future of software in the age of AI. Appearing on the "TBPN" podcast last week, Collison told show hosts John Coogan and Jordi Hays that software shouldn't be mass-produced but created on demand instead."Software should be like pizza, and it should be cooked right then and there at the moment of use," said Collison. "Up until now, the economics of software have been conceived as fixed cost and then infinitely monetized.""Once there are inference costs and custom creation involved, it really shifts," Collison added. "It's kind of the non-Walrasian software regime." Collison's analogy echoes a broader tension gripping the technology industry on whether AI tools could replace, rather than just augment, traditional software. Read more about AI and software I'm a senior software engineer laid off from Block. There are 3 things I'm keeping in mind as I reenter the job market. I'm a Google exec who spends 20+ hours a week experimenting with AI. This is the best era to be a developer. This Google exec is hiring for a new engineering team. She evaluates creativity in 2 ways during interviews. These 7 companies are increasing hiring of entry-level engineers That anxiety briefly turned into market reality earlier in February. Releases and updates from Anthropic's Claude AI, especially enterprise-focused capabilities like Claude Cowork and the automation plugin, triggered a deep selloff in software stocks as investors fretted that AI could automate tasks that once required licensed software or human expertise. The selloff wiped out billions in market value, with broad software ETFs and enterprise names sliding sharply, as investors interpreted Claude's expanding abilities as a threat to traditional SaaS business models that count on recurring licensing revenues. The iShares Expanded Tech Software Sector ETF is down nearly 30% since the beginning of 2026 as of March 2. IBM is seeing some of the heaviest losses among software companies, recording its worst slide in 26 years as the stock fell 13% on February 23.The stock slide aside, not everyone is sold. Nvidia CEO Jensen Huang pushed back on the idea that the tool industry is in decline and will be replaced by AI at a recent Cisco AI event. "You could tell because there's a whole bunch of software companies whose stock prices are under a lot of pressure because somehow AI is going to replace them," said Huang. "It is the most illogical thing in the world, and time will prove itself."

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