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Salesforce president says company is 'appropriately adjusting' after Marc Benioff's ICE jokes

Ashley Stewart
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CEO Marc Benioff faced internal backlash after joking about ICE tracking international employees during a February company event, sparking criticism from staff and executives. President Robin Washington addressed the controversy in a March all-hands meeting, stating the company is "appropriately adjusting" but avoided mentioning Benioff’s specific remarks. Co-founder Parker Harris condemned the joke as "very bad," signaling division among leadership over Benioff’s comments and their impact on workplace culture. Washington emphasized Salesforce’s commitment to employee feedback and values, acknowledging missteps while stressing ongoing engagement to address concerns. The incident coincides with broader anxieties about AI disrupting Salesforce’s business model, though Benioff dismissed these fears in recent earnings calls without addressing the controversy.
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Salesforce president says company is 'appropriately adjusting' after Marc Benioff's ICE jokes

Salesforce CEO Marc Benioff Stefani Reynolds—Bloomberg via Getty Images/Reuters 2026-03-05T19:04:20.187Z Share Copy link Email Facebook WhatsApp X LinkedIn Bluesky Threads lighning bolt icon An icon in the shape of a lightning bolt.

Impact Link Save Saved Read in app Loading audio narration... This story is available exclusively to Business Insider subscribers. Become an Insider and start reading now. Have an account? Log in. Last month, Salesforce CEO Marc Benioff made jokes about ICE during an employee event. The comments drew criticism from some Salesforce employees and executives. On Thursday, President Robin Washington told staff the company is "appropriately adjusting." Salesforce leadership addressed the controversy around CEO Marc Benioff's recent jokes about Immigration and Customs Enforcement, according to audio of an internal meeting reviewed by Business Insider.

Salesforce President Robin Washington spoke at an all-hands meeting on Thursday, the first companywide gathering since the episode in February when Benioff joked that ICE was tracking international employees.Washington, also the company's chief operating officer and CFO, didn't mention Benioff's specific comments, but assured employees that the company was listening to them and taking appropriate action. "We've got different ways of thinking, different opinions, different ways that we approach things," Washington said, according to the audio. "What unites us is our values and how we take care of our employees.""It doesn't mean we get it right all the time, but what it does mean is when we don't get it right we appropriately engage and we've got various ways in which we do that," she added. Every time Ashley publishes a story, you'll get an alert straight to your inbox! Stay connected to Ashley and get more of their work as it publishes. Sign up By clicking "Sign up", you agree to receive emails from Business Insider. In addition, you accept Insider's Terms of Service and Privacy Policy. Benioff's comments drew criticism from some employees and executives, including Salesforce cofounder Parker Harris who said "Marc made a very bad joke," and that he was "not OK with it.""We've been doing a lot of listening a lot of engagement from a lot of leaders and their all-hands meetings," Washington said on Thursday. "It's really important feedback and I want you to know that you've all been heard, that we're listening and that we're appropriately adjusting." The controversy comes in the midst of concern about AI disrupting software-as-a-service business models, including Salesforce offerings. Benioff downplayed those fears during the company's latest earnings call, and did not address the ICE controversy.Salesforce did not immediately respond to a request for comment on Thursday. Have a tip? Contact this reporter via email at astewart@businessinsider.com or Signal at +1-425-344-8242. Use a personal email address and a nonwork device; here's our guide to sharing information securely.

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