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Home Depot says homeowners are holding back over concerns about 'housing affordability and job losses'

Dominick Reuter
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Home Depot’s CEO cited consumer uncertainty as the top reason customers are delaying major home projects, linking it directly to job security fears and housing affordability concerns in early 2026. The retailer reported nearly flat sales growth for Q4 and fiscal 2025, reflecting broader sluggishness in home improvement as high prices and low mortgage rates discourage moves or renovations. High borrowing costs and layoffs further dampen enthusiasm for upgrades, even among financially stable households, according to CFO Richard McPhail’s remarks to CNBC. Home Depot expects no significant boost from tax refunds this spring, anticipating funds will go toward debt repayment or savings rather than discretionary spending. Despite cautious outlook, both Home Depot and Lowe’s stocks rose after earnings reports, signaling investor confidence in their disciplined navigation of the economic downturn.
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Home Depot says homeowners are holding back over concerns about 'housing affordability and job losses'

Continued uncertainty is the number one reason Home Depot customers say they aren't investing in large projects, CEO Ted Decker said. Justin Sullivan/Getty Images 2026-02-24T17:25:21.565Z Share Copy link Email Facebook WhatsApp X LinkedIn Bluesky Threads lighning bolt icon An icon in the shape of a lightning bolt.

Impact Link Save Saved Read in app This story is available exclusively to Business Insider subscribers. Become an Insider and start reading now. Have an account? Log in. Home Depot continues to weather sluggish sales as part of a larger home improvement slump. Customers tell the company they're delaying moves and renovations over financial worries. "Hopefully we're bouncing along the bottom of turnover," CEO Ted Decker said of the housing market. It's hard to commit to financing a new home or renovation project if you're not sure you'll have a job to pay for it. Economic concerns like job losses and overall affordability continue to weigh on home improvement retailers, including Home Depot, which reported nearly flat comparable sales growth for both the quarter and full fiscal year on Tuesday."Continued consumer uncertainty: That's still the number one reason why people are telling us, our customers are telling us that they're not investing, certainly, in large projects," CEO Ted Decker said on an earnings call. "That has everything to do with consumer confidence and sentiment, jobs, picture, overall price levels and affordability in the economy," he added.Home renovation activity typically corresponds to housing sales, but the combination of high prices and low existing mortgage rates has largely kept homeowners locked in place. Every time Dominick publishes a story, you’ll get an alert straight to your inbox! Stay connected to Dominick and get more of their work as it publishes. Sign up By clicking “Sign up”, you agree to receive emails from Business Insider. In addition, you accept Insider's Terms of Service and Privacy Policy. At the same time, high borrowing costs for new loans and waves of layoffs have made homeowners less enthusiastic about financing a kitchen or bathroom upgrade.And these are the households that are among the healthiest financially in the US economy, CFO Richard McPhail told CNBC. "They do tell us that concerns over housing affordability and job losses are rising," he said.Looking ahead, although spring's warmer weather and tax refunds typically mean a busier time of year for Home Depot, the company is approaching the season with caution. "We're actually not counting on a lot of support from tax stimulus," Decker said. "We're hearing that it's just as likely that that's either going to be used for debt pay-down for lower income deciles, or saved by higher income deciles. So we're not planning on a lot."Home Depot and its rival Lowe's, which reports earnings Wednesday, have both navigated the stretch of uncertainty with discipline, and both retailers' stock prices were up Tuesday following Home Depot's results. "Hopefully we're bouncing along the bottom of turnover," Decker said of the housing market.

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