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A C-Suite executive at Pop Mart's biggest Chinese competitor explains what goes into making a hit toy like Labubu

Aditi Bharade
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Miniso’s marketing chief Robin Liu reveals the key to hit toy IPs like Labubu is "strong recognizability," citing distinct features like Molly’s pout or Labubu’s nine teeth as critical for commercial success. Blind boxes drive demand through scarcity, with Miniso intentionally limiting supply of its YoYo IP to sustain secondhand premiums and prevent market saturation. Miniso’s global expansion includes 7,830 stores (3,400 overseas) and plans to grow its U.S. presence from 350 to 500+ locations, targeting "kidults" with adult collectibles. The company’s rapid prototyping—reviewing 10,000 designs weekly to launch 100 top products—fuels its 111% year-over-year toy sales growth, hitting $80.7 million last quarter. Gen Z’s shift toward "small luxury" purchases boosts collectibles, with pop-up stores and collaborations (Disney, Sanrio) amplifying IP longevity beyond typical 3-5 month cycles.
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A C-Suite executive at Pop Mart's biggest Chinese competitor explains what goes into making a hit toy like Labubu

Robin Liu, Miniso's marketing chief, said there's a recipe for cooking up a golden IP like Labubu. Miniso 2026-04-03T04:12:01.247Z Share Copy link Email Facebook WhatsApp X LinkedIn Bluesky Threads lighning bolt icon An icon in the shape of a lightning bolt.

Impact Link Save Saved Read in app This story is available exclusively to Business Insider subscribers. Become an Insider and start reading now. Have an account? Log in. A major Chinese toy executive said there is a formula for developing a successful IP like Labubu. Miniso's operating chief said that for a character to be popular, it has to look recognizable. "Molly's pout, Labubu's nine teeth, Cry Baby's big tears, all have clear characteristics," Robin Liu said. AI-generated summary Summaries are generated by an AI model trained on Business Insider's articles. AI may make mistakes or provide inaccurate/incomplete information. We're unable to load that answer right now. Please try again. What defines a "golden" character IP? Why are blind boxes so appealing? How does Miniso's global strategy work? How does scarcity boost IP popularity? What trends drive Gen Z's toy preferences? An executive of one of Pop Mart's biggest competitors said there is a recipe for making a "golden" character like Labubu. Loading audio narration... Miniso, a Chinese lifestyle company, is the force behind Top Toy, a company that makes blind boxes. Its intellectual property characters include YoYo, a little figure with a tilted head, as well as IP collaborations with Sanrio, Disney, and Chiikawa.Robin Liu, Miniso's marketing chief, said IPs like Labubu have driven a rise in interest in collectibles. "To win many fans or achieve commercial success, an IP must have strong recognizability and uniqueness — not look generic," Liu told Business Insider. "Look at Pop Mart: Molly's pout, Labubu's nine teeth, Cry Baby's big tears. All have clear characteristics." Labubu's distinctive teeth are what make it recognizable.

Patrick Chengzhi Wang/SOPA Images/LightRocket via Getty Images "Strong recognizability from the start is crucial, like a singer's voice being memorable," Liu said. He said IPs often have short life cycles of three to five months, but some elements help extend their relevance. These include frequent launches of new collections within the IP and maintaining a degree of scarcity in the secondhand market. Miniso has its own IP characters, like YoYo. Miniso "For our own IP YoYo, the initial launches sold strongly and many channels requested more supply, but IP managers may hold back to maintain scarcity and secondhand premiums," Liu said. "We won't overproduce just because sales are hot. We may wait for the next generation with new themes and designs to keep products fresh." And lastly, he said, conducting physical pop-ups was important to get the word out about the product and let customers see it. Miniso has several concept stores called Miniso Land in China and around the world.Top Toy is a growing business for Miniso. In its latest quarter, the toy spinoff earned sales of $80.7 million, an increase of 111% from the same period the year before. Miniso's total quarterly sales were about $814.3 million. As of September, Miniso had 7,830 stores globally, with over 3,400 located outside China.The company relies on a fast product development pipeline. Every week, staff go through 10,000 prototypes, narrowing it down to a list of the top 100 products to roll out into the market, Liu said. Collectables like Labubu have skyrocketed in popularity in recent years, as Gen Z veers away from big-ticket items toward small luxury purchases.Labubu has enjoyed more than a year of viral success, with its toys being highly popular among "kidults" — adult toy collectors, who buy them as emotional support objects. Liu said Miniso was working to keep this consumer group hooked. "We predict big-toy markets — adult collectibles and children's toys — both have large growth potential, with adult collectibles expected to grow faster," he said.Other toys, such as Jellycat, Smiskis, and Sonny Angels, have experienced similar demand. Particularly hot in the toy industry are blind boxes, which are toys sold in packaging that keeps the toy hidden, adding an element of surprise during unboxing. Miniso is now looking to expand its business in the US. It already has about 350 stores in the country, Liu said, and the plan is to expand beyond 500 stores.

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