Best Buy’s holiday sales disappoint, but retailer shows progress in growing profits

In this articleBest Buy posted mixed results on Tuesday as the retailer's holiday-quarter sales declined and came in below Wall Street's expectations, but its earnings topped estimates as it showed improved profitability.For the current fiscal year, the consumer electronics retailer expects revenue to range between $41.2 billion and $42.1 billion, compared with $41.69 billion in the most recent fiscal year. It expects adjusted earnings per share to range from $6.30 to $6.60, after it reported adjusted earnings per share of $6.43 for the previous fiscal year. Best Buy anticipates that comparable sales, a metric that tracks sales online and in stores open at least 14 months, will range from a decline of 1% to an increase of 1%.In a news release, CEO Corie Barry said demand for consumer electronics remained lackluster during the gift-giving season, but the company's internal data indicates that Best Buy's market share in the industry "was at least flat."Chief Financial Officer Matt Bilunas said in his own statement that the company is "excited about the momentum in our business." But he added that company leaders "expect to continue to navigate a mixed macro environment." Here's how the retailer did for the fiscal fourth quarter compared with what Wall Street was expecting, according to a survey of analysts by LSEG:In the three-month period that ended Jan. 31, Best Buy's net income jumped to $541 million, or $2.56 per share, from $117 million, or 54 cents per share, in the year-ago quarter. Excluding one-time expenses, including charges for its health business, Best Buy reported adjusted earnings per share of $2.61. Revenue decreased from $13.95 billion in the year-ago quarter. Yet on an annual basis, revenue rose to $41.69 billion from $41.53 billion in the prior fiscal year. Best Buy's annual revenue declined in the three previous fiscal years.For about four years, Best Buy has pinned its slower sales on more price-sensitive U.S. consumers, a slower housing market and less tech innovation. All of those factors have caused some shoppers to delay tech purchases, particularly big-ticket items like new refrigerators. Higher tariffs have also added costs for Best Buy, since many consumer electronics are imported.Comparable sales dropped 0.8% in the fourth quarter as the company saw softer sales of appliances and home theaters. Those declines were partially offset by sales growth in computing and mobile phones, the company said.Best Buy has leaned into more profitable businesses, including selling ads and offering more merchandise through its third-party marketplace, which launched in August. Barry said in the company's news release that Best Buy's advertising partners nearly doubled compared to the prior year and she said the retailer has significantly increased the number of available products on the marketplace.The company has a scheduled earnings call at 9 a.m. ET.Got a confidential news tip? We want to hear from you.Sign up for free newsletters and get more CNBC delivered to your inboxGet this delivered to your inbox, and more info about our products and services.© 2026 Versant Media, LLC.

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