Piloting new technology with a structured approach

Mass General Brigham’s Esther Kim outlined a rigorous framework for piloting emerging technologies in healthcare, emphasizing alignment with institutional strategic goals before adoption. The process begins with thorough vetting of new tools, assessing their potential impact on clinical operations, cost efficiency, and scalability within the health system. Pilots are designed as controlled tests, with clear metrics to evaluate performance, user adoption, and integration with existing infrastructure over a defined period. Post-pilot, a structured evaluation determines whether the technology meets predefined success criteria, ensuring only high-value solutions proceed to full-scale deployment. Kim stressed that this disciplined approach minimizes risk while accelerating innovation, positioning the health system to adopt transformative tools like AI and quantum-enabled diagnostics responsibly.