AI Overviews are coming to your Gmail at work
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During its Google Cloud Next conference on Wednesday, the company announced a slew of Workspace-focused updates, including the addition of its AI Overviews feature to Gmail. The feature, which today uses AI to summarize Google Search results, will now do the same for Gmail users in the workplace. According to Google, this will allow Gmail users to ask questions in search using natural language and then get concise answers without having to open and read different emails. The company suggests the feature could be used to ask business-related questions about topics typically shared in emails, like those about performance improvements, project milestones, invoices, comments on decks, trip details, and more with straightforward answers. The AI Overview will create an instant summary pulled from across multiple emails and conversations. Image Credits:Google While not everyone prefers to have AI as their first step to finding an answer, it is rapidly becoming the norm, both within Google’s products and elsewhere on the web. In this case, Google says the AI Overviews in Gmail will be the default setting if the company has Gemini for Workspace in Gmail enabled, and if Workspace Intelligence access to Gmail is enabled. (End users must have “Smart features in Gmail, Chat, and Meet” and “Google Workspace smart features” enabled, too.) The feature was previously available to consumers with Google AI Pro and Ultra subscriptions. Google says it will also now come to business, enterprise, and education customers as well through the following products: Techcrunch event Meet your next investor or portfolio startup at Disrupt Your next round. Your next hire. Your next breakout opportunity. Find it at TechCrunch Disrupt 2026, where 10,000+ founders, investors, and tech leaders gather for three days of 250+ tactical sessions, powerful introductions, and market-defining innovation. Register now to save up to $410. Meet your next investor or portfolio startup at Disrupt Your next round. Your next hire. Your next breakout opportunity. Find it at TechCrunch Disrupt 2026, where 10,000+ founders, investors, and tech leaders gather for three days of 250+ tactical sessions, powerful introductions, and market-defining innovation. Register now to save up to $410. San Francisco, CA | October 13-15, 2026 REGISTER NOW Business: Business Starter, Standard, and Plus Enterprise: Enterprise Starter, Standard, and Plus Consumers: Google AI Pro and Ultra Other Editions: Frontline Plus AI Add-ons: Google AI Pro for Education Alongside the launch, Google said it’s also making AI Overviews in Drive broadly available to eligible Workspace and Google AI plans. It was previously in beta. Topics AI, ai overviews, Enterprise, gemini, gmail, Google, Google Cloud Next When you purchase through links in our articles, we may earn a small commission. This doesn’t affect our editorial independence.
Sarah Perez Consumer News Editor Sarah has worked as a reporter for TechCrunch since August 2011. She joined the company after having previously spent over three years at ReadWriteWeb. Prior to her work as a reporter, Sarah worked in I.T. across a number of industries, including banking, retail and software. You can contact or verify outreach from Sarah by emailing sarahp@techcrunch.com or via encrypted message at sarahperez.01 on Signal.
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