Jack Henry & Associates, Inc. (JKHY) Presents at Wolfe Research FinTech Forum Transcript
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SA Transcripts158.92K FollowersFollow5ShareSaveCommentsPlay Earnings CallPlay Earnings Call Jack Henry & Associates, Inc. (JKHY) Wolfe Research FinTech Forum March 11, 2026 2:15 PM EDT Company Participants Gregory Adelson - CEO, President & Director Presentation Unknown Analyst I'll go ahead and get started. First of all, again, thanks, everybody, for being here for day 2 of the Wolfe FinTech Forum. Really happy to have Jack Henry with us, a company that we've been recommending for some time now and really constructive on it, given it's really just invested in itself the right way and continues to add technology, add product and really take market share. And so with that, thank you for being here, Greg, the CEO of the company, really took over as CEO a couple of years ago now? Gregory AdelsonCEO, President & Director 20 months. Question-and-Answer Session Unknown Analyst So it's been about 2 years almost. And just start there perhaps. I mean, when you compare where Jack Henry stands today versus when you stepped into the seat, I mean, what do you view as the most meaningful changes in the positioning, culture, execution? And then just looking ahead, Greg, I mean, if you look at the company and where it's evolving over the next year or 2, why don't we start there, it would be great. Gregory AdelsonCEO, President & Director Yes. So just a little background. I've been with the company for 15 years. So I would say from a culture standpoint and from a service standpoint, we have a 50-year history of doing all the things that are right by our associates, which ends up driving service. So I haven't done anything to impact that other than I think we've done a good job of improving some of those areas. Our engagement scores are the highest they've ever been. Our service scores are the highest they've ever been. But