Secai’s Voxira Becomes the First Medical AI Voice Agent Certified by the Quebec Ministry of Health
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This section is Partnership Content suppliedThe content in this section is supplied by GlobeNewswire for the purposes of distributing press releases on behalf of its clients. Postmedia has not reviewed the content. by GlobeNewswire Article contentMONTREAL, Dec. 16, 2025 (GLOBE NEWSWIRE) — Secai has announced that its autonomous AI Voice agent, Voxira, has officially been recognized as the first and only AI voice agent certified by the Ministère de la Santé et des Services sociaux du Québec (MSSS), maintaining TGV certification since August 2025. This milestone positions Voxira as a standard for public and private healthcare clinics across Quebec.Sign In or Create an AccountEmail AddressContinueor View more offersArticle contentThis certification validates that Voxira meets the highest standards required by provincial authorities for system reliability, data governance, and information security. It also confirms that medical clinics, FMGs, and public health institutions can deploy the system without regulatory roadblocks, leading the way for AI-driven voice automation.Article contentWe apologize, but this video has failed to load.Try refreshing your browser, ortap here to see other videos from our team.Article contentArticle content“This is a historic moment not only for Secai, but for healthcare digitization across Quebec,” said Dr Ragui Ibrahim, President & CEO of Secai. “Becoming the first AI voice agent approved by the Ministry of Health demonstrates that advanced automation can be deployed responsibly, securely, and at scale. Quebec now has a pathway to modernize patient access, reduce administrative workload, and improve the care experience.”Article contentTop StoriesGet the latest headlines, breaking news and columns.There was an error, please provide a valid email address.Sign UpBy signing up you consent to receive the above newsletter from Postmedia Network Inc.Thanks for signing up!A welcome email is on its way. If you don't see it, please check your junk folder.The next issue of Top Stories will soon be in your inbox.We encountered an issue signing you up. Please try againInterested in more newsletters? Browse here.Article contentAlready in active deployment across both Canadian and U.S. clinics, Voxira handles real-time phone interactions with patients using natural human-like voice and advanced reasoning. The AI agent manages:Article contentAppointment booking & schedule modificationFAQ, inquiries and messagesCall overflow management24/7 multilingual patient interaction (43+ languages)Article contentWith TGV certification, Voxira is now the only solution approved for EMR connectivity in Quebec, enabling direct integration across FMGs, specialty clinics, diagnostic centers, and telemedicine providers. “Administrative shortage is the greatest bottleneck to care access today,” Dr. Ibrahim added. “By certifying Voxira, Quebec is sending a clear message: AI is now a critical operational component in modern healthcare.”Article contentArticle contentVoxira was engineered to exceed government-level protections for PHI encryption, role-based access control, audit logging and secure EMR connectivity. The platform is fully HIPAA-compliant with enterprise-grade security protocols and also meets the stringent data privacy requirements of Canada’s PIPEDA.Article contentAbout SecaiSecai is a Montreal-based AI company focused on closing the gap between advanced technology and daily clinical practice. Its tools are built for practical, reliable use, helping clinics run smoothly and giving patients faster, easier access to care. The growing Secai ecosystem includes Voxira.ai and NoteGen.ai and supports medical practices across North America, for an improved patient experience.Article contentMedia Contactmedia@secai.caArticle contentArticle contentArticle contentArticle contentArticle contentArticle contentTrending The Federal Reserve’s rate cut was a clear signal to investors Investor Garry Marr: How raiding your TFSA before the end of year could save you thousands Personal Finance CRA's 100-day plan results are not the presents Canadians want or need Taxes Bank of Canada expected to hold interest rate steady through 2026 as inflation cools Economy McKinsey plots thousands of layoffs in consulting slowdown Work Share this article in your social networkCommentsYou must be logged in to join the discussion or read more comments.Create an AccountSign in Join the Conversation Postmedia is committed to maintaining a lively but civil forum for discussion. Please keep comments relevant and respectful. Comments may take up to an hour to appear on the site. You will receive an email if there is a reply to your comment, an update to a thread you follow or if a user you follow comments. Visit our Community Guidelines for more information.
The Federal Reserve’s rate cut was a clear signal to investors Investor Garry Marr: How raiding your TFSA before the end of year could save you thousands Personal Finance CRA's 100-day plan results are not the presents Canadians want or need Taxes Bank of Canada expected to hold interest rate steady through 2026 as inflation cools Economy McKinsey plots thousands of layoffs in consulting slowdown Work