Instacart to Pay $60 Million in FTC Consumer Protection Case
Summarize this article with:
Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the worldAmericas+1 212 318 2000EMEA+44 20 7330 7500Asia Pacific+65 6212 1000Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the worldAmericas+1 212 318 2000EMEA+44 20 7330 7500Asia Pacific+65 6212 1000The consumer protection agency said the company that operates Instacart, Maplebear Inc., misled consumers by saying their first delivery was “free” despite charging a mandatory grocery delivery fee. Grocery delivery firm Instacart will pay $60 million to refund consumers who were deceived into enrolling in the company’s subscription service, Instacart+, the US Federal Trade Commission said Thursday.The consumer protection agency said the company that operates Instacart, Maplebear Inc., misled consumers by saying their first delivery was “free” despite charging a mandatory grocery delivery fee. Instacart also failed to clearly disclose the terms of its Instacart+ subscription service and refused to offer refunds, instead giving consumers a credit toward a future order, the FTC said.