Inbenta AI Appoints Channel Veteran Brandon Pineda to Spearhead Aggressive Ecosystem Expansion as Head of Global Partnerships Amid Surging Demand for Production-Ready Enterprise AI

This section is Partnership Content suppliedThe content in this section is supplied by GlobeNewswire for the purposes of distributing press releases on behalf of its clients. Postmedia has not reviewed the content. by GlobeNewswire Inbenta AI, an innovator in production-ready AI agents, names channel veteran Brandon Pineda as its new Head of Global Partnerships. GNWArticle contentDALLAS, Dec. 18, 2025 (GLOBE NEWSWIRE) — Inbenta AI, an innovator in production-ready AI agents, today announced it has tapped channel veteran Brandon Pineda as its new Head of Global Partnerships. The strategic hire represents a major expansion of Inbenta AI’s global partner ecosystem, designed to capture surging enterprise demand for its highly anticipated AI platform for Customer Experience (CX) — Encore — launching in Q2.Sign In or Create an AccountEmail AddressContinueor View more offersArticle contentArticle contentArticle contentWe apologize, but this video has failed to load.Try refreshing your browser, ortap here to see other videos from our team.Article contentPineda will help Inbenta AI build a world-class partner program to scale the rollout of Encore, an industry-first “assembly line” for AI agents that CX teams can deploy in hours or days, not months. The program will empower a global network of partners to deliver on Inbenta AI’s core mission of solving the critical challenge facing today’s enterprise leaders: transforming fragmented data to deliver exceptional, human-like customer experiences through compliant and auditable AI automation while simultaneously slashing operational costs.Article contentTop StoriesGet the latest headlines, breaking news and columns.There was an error, please provide a valid email address.Sign UpBy signing up you consent to receive the above newsletter from Postmedia Network Inc.Thanks for signing up!A welcome email is on its way. If you don't see it, please check your junk folder.The next issue of Top Stories will soon be in your inbox.We encountered an issue signing you up. Please try againInterested in more newsletters? Browse here.Article content“The market has been saturated with AI promises, but starved for results. That era is over,” said Melissa Solis, CEO of Inbenta AI. “Our new platform, Encore, ends the cycle of POC purgatory and is built for immediate production success. We are delivering a fundamental shift: a new ‘programmed intelligence’ framework that gives businesses the power of modern LLMs with the safety, governance, and audit trails they need. Bringing this new generation of AI to the global market requires a world-class channel, and having a leader with Brandon Pineda’s experience is a critical step in executing that strategy.”Article contentArticle contentA seasoned leader with over 20 years in the CX industry, Pineda has a remarkable track record of building high-growth channel programs from the ground up. He joins Inbenta AI after transformative tenures at Omilia and Textel, where he grew partner pipeline and revenue by over 166%, consistently shattering growth targets.Article content“Enterprises are tired of shelfware and failed deployments,” said Brandon Pineda. “They need brilliantly lifelike conversations combined with the ironclad security and control that only Inbenta AI can provide.”Article contentToday’s enterprise leaders are caught between the promise and peril of AI. They need to deliver the intelligent experiences that customers now expect but cannot be constrained by the outdated architecture of legacy vendors or risk the hallucinations, security gaps, and vendor lock-in of unproven LLM solutions. For these leaders, Inbenta AI engineered its platform from the ground up, combining 20+ years of Natural Language Processing (NLP) mastery with a modern, agentic framework.Article contentAbout Inbenta AI Inbenta AI is a global innovator in AI-powered customer and employee experience solutions. Its new enterprise AI platform — Encore — launching in Q2, has been designed around a new standard of “programmed intelligence” that delivers the dynamic power of LLMs with the ironclad governance and precise control essential for the enterprise. With deployments in over 100 languages across global enterprises in financial services, e-commerce, government, insurance, technology, healthcare, and travel, Inbenta AI processes over 2 billion interactions each year. For more information, visit inbenta.ai. Article contentMedia Contact: marketing@inbenta.comwww.inbenta.aiArticle contentA photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/99a094c2-ae51-4b30-bb87-3f2957b31b76Article contentArticle contentArticle contentArticle contentArticle contentArticle contentTrending Philip Cross: The sad story of Justin Trudeau’s 'youthful idiots' FP Comment Posthaste: Here's where home prices plunged the most in tough year for Canada's housing market News Welcome to the K-shaped economy: Canadians look back on a 'brutal,' 'great' year in Trump's trade war Economy World watches as Ottawa's bullish shift on LNG puts wind at the back of two major projects Oil & Gas Trump official signals support for trade deal with Canada, Mexico Economy Share this article in your social networkCommentsYou must be logged in to join the discussion or read more comments.Create an AccountSign in Join the Conversation Postmedia is committed to maintaining a lively but civil forum for discussion. Please keep comments relevant and respectful. Comments may take up to an hour to appear on the site. You will receive an email if there is a reply to your comment, an update to a thread you follow or if a user you follow comments. Visit our Community Guidelines for more information. Philip Cross: The sad story of Justin Trudeau’s 'youthful idiots' FP Comment Posthaste: Here's where home prices plunged the most in tough year for Canada's housing market News Welcome to the K-shaped economy: Canadians look back on a 'brutal,' 'great' year in Trump's trade war Economy World watches as Ottawa's bullish shift on LNG puts wind at the back of two major projects Oil & Gas Trump official signals support for trade deal with Canada, Mexico Economy